6789bet FAQ – Read frequently asked questions and detailed answers

Each individual is limited to only One you may open an account. Creating multiple accounts using the same mobile number or the same ID is strictly prohibited. If detected, all associated accounts may be permanently suspended.

On the login page Click on the "Forgot Password?" option. An OTP will be sent to your registered mobile number. Once verified, you can set a new password. If you still have trouble, contact our support team.

KYC (Know Your Customer) is an identity verification process. It is not required for standard registration, but if your withdrawal amount exceeds a certain threshold, you may need to verify your identity using a National ID (NID) or passport photo. This is in place for your own security.

Multiple incorrect password attempts will temporarily lock your account. Please wait a moment and try again, or use the "Forgot Password" option to reset it. If the issue persists, contact our support team via Live Chat.

To close your account, please contact our support team. For a temporary break, a "Cooling-Off Period" is available, and for a long-term suspension, Self-Exclusion option.

Minimum deposit starts at just BDT 200. Maximum limits vary depending on the payment method and account verification level. For more details, Withdrawal Page See.

Deposits via bKash, Nagad, and Rocket are typically processed within 1–5 minutes and credited to your 6789bet balance. Bank transfers may take 1–3 hours to process. If delayed, please contact support with your reference number.

Standard Withdrawal 5–30 minutes to process. However, security checks or large amounts may take up to 1–3 hours. Requests made between midnight and 6:00 AM may be processed the following morning.

If your withdrawal has been "Pending" for more than 3 hours, please contact us via live chat. Provide your transaction ID and the withdrawal amount. Most issues like this are resolved quickly.

6789bet does not charge any withdrawal fees. However, your mobile banking provider (bKash, Nagad, Rocket) may apply their own cash-out charges in accordance with their respective policies.

Wagering requirements mean you must place a specified amount in bets before withdrawing bonus funds. For example, a 20x wagering requirement on a BDT 1,000 bonus means you need to wager a total of BDT 20,000 before the bonus becomes withdrawable.

Share your unique referral code with a friend. When they register using that code and make their first deposit, both of you will receive a special referral bonus. You can find your referral code in your account dashboard.

Yes, bonuses have an expiry date. Typically, wagering requirements must be met within 7–30 days of a bonus being activated. Any unused bonus may be forfeited once it expires.

Loyalty points are earned on every bet you place. Points can be redeemed for free bets, cash, or special rewards. Logging in regularly and playing daily earns you bonus points.

Odds represent the ratio between the probability of winning and the potential payout. For example, odds of 2.0 mean that a BDT 100 bet returns BDT 200 if you win (your original BDT 100 plus BDT 100 in profit). The higher the odds, the bigger the reward — but the lower the probability.

Yes! 6789bet offers live betting. Odds update in real time during a match, so you can place your bets as the action unfolds. On the betting page View ongoing matches from the "Live" tab.

All games on 6789bet are sourced from licensed game providers. Casino games use RNG (Random Number Generator) technology that is independently audited. Live Casino games are hosted by real dealers and streamed live in HD.

Once a bet is confirmed, it generally cannot be changed. However, some sports bets include a "Cash Out" option that lets you claim a partial or full payout before the match ends.

The app offers faster loading, fingerprint login, push notifications, and the ability to access certain features offline. The website lets you do everything directly from your browser. For the best experience, however, the app is recommended.

Yes. 6789bet uses SSL 256-bit encryption. Your personal and financial information is never shared with any third party. Our Privacy Policy Read.

Never share your password or OTP with anyone — even if they claim to be a 6789bet staff member. Our team will never ask for your password or OTP. If you receive a suspicious message, report it to support immediately.

Our support team is available 24/7. Live chat is the fastest way to get immediate help. You can also reach us by email (responses are typically within 1–2 hours).